One team. One focus.

Today's knowledge-based services are more complex to deliver than ever before. That's why we work hard to keep our focus on a single value proposition for our customers.

Mission

UniMed Direct manages medical benefits through evidence-based decisions.

Our mission is simple and focused on our core business. Everything we do should be consistent with the company mission.

Vision

Aspire to learn, grow and please those we serve.
Invest in all people, including our employees and customers.
Master the quality of products and processes for each of our services.

We embrace our vision by focusing on our AIM. We encourage each employee to have their own personal AIM vision as well. By developing your own AIM, you will know where to focus your energy each day in accomplishing our mission

Core Values

Customer Service: Great service is not something that is easy or always obvious. We aspire to deliver the high quality and timely service our customers expect.

Diversity: We embrace differences and create an environment of openness and inclusiveness. We benefit from a variety of ideas, viewpoints and cultures. We treat team members, customers and vendors with dignity and respect.

Integrity: We assume and take personal responsibility for our actions and results. We conduct ourselves with open and honest communication and do what we say we will do.

Teamwork: We value team goals over individual achievement. We help others achieve their goals and empower all to do their best. Our customers are part of our team, and we work to always understand their needs and vision. We invest in our future by believing in ourselves and our customers.

Mastery: We strive to enhance our knowledge, skills and abilities. We take risks in order to find better solutions to problems, while leaving nothing to chance. We look to the future where nothing is impossible.

Passion: We embrace our mission and vision, and we care more about our products, services and customers than most believe is practical. We believe it is a privilege to serve and continuously listen and learn for ways to make what we do not only better but also more enjoyable.